In the interest of protecting your privacy, we feel obligated to inform you that any personal information collected by us will always be used in accordance to the Data Protection Act 1998 and other applicable laws.
Control of Personal Information
Cleaning Gutters will control all personal information provided by you to cleaninggutters.co.
How do we use the information we collect?
We ensure that any information you share with us is done knowingly either at the time of registration or at the time of ordering.
We collect personal information to help with processing and fulfilling your order(s) which may be used in security checks conducted to protect against fraudulent transactions.
Information collected by us will also include your marketing preferences so that we, and other selected third parties, may get in touch with you regarding offers and information about goods and services that match your preferences. We will also use the information to help review and improve our services/products.
Is your information shared by cleaninggutters.co?
Sometimes, we use carefully selected third parties to help us with certain activities such as completing orders, carrying out market surveys and installations, package delivery, postal and electronic mail delivery, maintaining customer lists, data analysis, customer assistance, processing payments, etc. In order to facilitate these services, these third parties might have access to your personal information but we can assure you that they will not use it for any other purpose.
It may also be necessary to pass your personal information for verification to third parties in order to prevent fraudulent transactions.
However, we will never sell or share your information without your permission.
Effective date: Octomber 30, 2023
What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, mobile phone) when you visit a website. They can be session cookies (deleted after you close your browser) or persistent cookies (remain on your device until deleted or until their expiration date).
What types of cookies do we use?
1. Necessary cookies – These cookies are essential for the proper functioning of our website. They enable you to navigate our website and use its features, such as accessing secure areas of the website.
In order to enable us to recognise you every time you visit our site, we transfer cookies to your device through the web browser. They are nothing but alphanumeric identifiers that help us track your visits by giving us information such as the source of your visit so that we can enable our site to cater to your needs better. You will not be able to purchase using cleaninggutters.co unless you have enabled cookies, therefore we request you to always leave them on.
We often provide links to the websites of other companies with whom we have established tie-ups. Although we try to include only high quality, reputable links on our website, please note that we are in no way responsible for the content on these third party websites.
Does cleaninggutters.co protect customer information?
Our secure server software (SSL), which you use whenever you place orders or use your account(s), encodes all your personal information before it can be accessed by our employees.
What are my choices?
If you do not wish to share your information with us, you can still use our website to process and place orders but you will have to allow your computer to accept cookies. You can always choose to change your privacy preference by getting in touch with us.
What happens if I have a complaint against Cleaning Gutters?
If you have a complaint, we will always try to address it fairly within 64 hours and keep you updated of the process at every stage. If you are still unhappy with the way we handle it, please feel free to call us.
What do you think?
Please let us know if you have questions or comments on our policy by either calling on 020 3540 7129 or by emailing us.